Working in Licensed Premises (Bar Staff) Training


This online training course is designed for the use of anyone who works in a place where alcohol is sold or served. It explains the Age Verification process using a step-by-step guide and also offers useful tips on how to refuse to serve somebody. 

The course follows guidance from The Licensing Act 2003 and covers its 4 aims and the responsibility your organisation has to uphold them. Enrolling your employees on this course helps to minimise the chance of incidents happening on your premises & keep your employees safe.

Learning Outcomes

In this course you will learn:

  • The process of age verification and the types of identification that are legally accepted as evidence of age.
  • The details of the licensing act and its four aims, and your responsibilities towards compliance.
  • Safety procedures for working in a licensed premises.

Course Contents

This course consists of three sections:

Section 1: the Licensing Act and its aims

The first section of this course introduces the Licensing Act and its four aims: the prevention of crime and disorder, public safety, the prevention of public nuisance, and the protection of children from harm. It also offers advice on how to comply with these aims.

Section 2: age verification process

Age verification is a mandatory licensing condition. Section 2 describes age verification processes and the types of identification that are expected, as well as signs that suggest an ID is fake.

Section 3: best practice working

Section 3 explores the mandatory licensing conditions; a list of illegal activities that are prohibited in licensed venues. It also explains the ‘right of entry’ and how alcohol may affect the behaviour of patrons.

About the Course


Working in Licensed Premises (Bar Staff) training course seeks to explain the risks of alcohol and why its supply needs to be controlled. It breaks down the aims of the Licensing Act and explains the mandatory licensing conditions that must be met with for compliance. 

Broken down into three sections, the details of this course include an explanation of the Licensing Act and why it is necessary, as well as how to verify the age of customers through legally recognised identification, and techniques for managing the risks that are associated with alcohol consumption.

Available in 31 languages, the course takes around 60 minutes to complete.


    All courses translated into over 30 languages.