Unconscious Bias for Management


This online training course is designed for the use of the management team in any organisation. It aims to help the user identify and reduce biases in the workplace and helps to work towards compliance with The Equality and Diversity Act 2010. 

By taking this course, the user should be able to reduce the negative impact unconscious bias can have on organisations, understand their responsibilities, and know how biases are formed.

Learning Outcomes

In this course you will learn:

  • What unconscious bias is, the most common types, and how such thoughts are formed.
  • The detrimental effects of unconscious bias for individuals and businesses.
  • How to recognise and reduce your own unconscious biases, and prevent bias from affecting your decisions as a manager.

Course Contents

This training course consists of four sections:

Section 1: unconscious bias in the workplace

The first section of this course explains what unconscious biases are developed from past experiences, and how this might lead us to behave differently towards different people. It looks at how the brain stores information and its effect on the way we think.

Section 2: strategies for reducing bias

Section 2 details the four ways of combating bias: self-awareness, acknowledging bias, challenging bias, and intentionally learning to think differently. This section discusses stereotyping, micro-actions such as body language, and the effects of making assumptions about others.

Section 3: management responsibilities

Section 3 explains best practice for management and hiring decisions, including shortlisting candidates and promoting staff. It also demonstrates the common mistakes that lead to a reliance on unconscious biases for decision-making.

Section 4: what’s next?

Section 4 provides several tools you can use to identify your own unconscious biases as a first step to combating them.

About the Course


The Unconscious Bias training course examines the different types of bias that can be formed as a result of past experiences and how this may affect the ways we think, act and behave towards other people. Unconscious bias can manifest as ‘positive’ bias, or bias in a person’s favour, or ‘negative’ bias, which may result in discrimination.

This two-part course breaks down what bias is, how it comes to be, and how you might identify your own unconscious biases and those of others, before addressing the four ways that biases can be fought and ultimately changed for the benefit of all.

Available in 31 languages, the course takes around 45 minutes to complete.


    All courses translated into over 30 languages.