Person-Centred Care Training


Covering standard 5 of the Care Certificate, this online Person-Centred Care Training course helps those who work in a care setting understand how to work with an individual to plan for their care and support effectively.

The CPD Accredited course can be completed in as little as 30 minutes, and provides the user with a printable certificate upon completion of the end-of-training test.

Learning Outcomes

In this course you will learn:

  • How to adapt the care you provide for the individual needs of your patients.
  • The six person-centred care values and their importance.
  • How to read care plans and apply them to your daily duties.

Course Contents

This course consists of two sections:

Section 1: values

Section 1 discusses the six personal values—a person’s beliefs, opinions and ideas—that should contribute to the person-centred practice of any role in care: care, compassion, competence, communication, courage, and commitment. Drawing upon these ‘six Cs’, we will show you how to work with your patients and colleagues to develop a care plan that meets their individual requirements and preferences.

Section 2: support

The second section of this course looks in more detail at care plans and how to develop and read them to ensure the provision of person-centred care. Not everyone is able to identify or express their unique needs immediately, which is why we systematically consider the ways your care processes can reduce mental and physical pain or discomfort, as well as measures to increase or maintain your patients’ sense of identity and independence.

About the Course


When providing professional care, it is important to remember that no two cases are the same. Each person you meet will have unique needs, but also individual preferences and habits. It is your duty to help them maintain a sense of self, and to support them in living a healthy and rewarding life.

There are six recognised values that you can apply to ensure the provision of person-centred care:

  • Care.
  • Compassion.
  • Competence.
  • Communication.
  • Courage.
  • Commitment.

This course will show you how to apply these values to your caseload, and how to develop care plans with your patients that reflect their specific needs and identities. It introduces the legal and regulatory framework of person-centred care, your responsibilities under the Care Act, and practical guidance for the implementation of a person-centred approach to your role.

This course works alongside the 14 other awareness courses that make up the care certificate standards. 

Offering practice-based information and advice, this course acts as a precursor to the practical training required to obtain the care certificate. 

Available in 31 languages, the course takes around 30 minutes to complete.


All courses translated into over 30 languages.