Lone Working OUT of the Workplace Training


This online training course is designed to be used by employees who, however frequently, operate by themselves outside of the workplace. A good example of this is a delivery driver. 

This course aims to help the user plan a safe route, how to stay in control when they may experience aggression, and have an understanding of the benefits of a buddy system.

Learning Outcomes

In this course you will learn:

  • Important areas of personal safety and the ways in which you might be at risk.
  • How to plan for potential risks, including the use of a buddy system, and preparing the routes on which you travel.
  • How to respond in difficult situations.
  • The details of the Health and Safety at Work Act 1974 and your responsibilities for compliance.

Course Contents

This course consists of four sections:

Section 1: what is personal safety?

This course begins with a breakdown of what we mean by personal safety at work, who is most at risk, and why risks might be higher when working alone. It also examines who is responsible for health and safety in the workplace, and how to prepare for sharing the workspace for a visit or some other reason.

Section 2: practical planning

Section 2 considers scenarios in which you might have to travel alone for work. It discusses how to plan a journey and what to check and prepare in advance, such as the amount of charge left on your phone, whether you have cash etc. It also looks at different transport methods and how to use them safely.

Section 3: staying in control in difficult situations

Section 3 focuses on awareness of your surroundings and how to identify signs of aggression in other people. It provides information on what to do in a dangerous situation, including how to escape, and how to report an incident after the fact.

Section 4: buddy systems

Section 4 offers practical advice on how to set up a system so that someone always knows where you are and where you are supposed to be if you are working away for any length of time. It also provides a personal safety risk assessment that lists all the actions that need to be taken to ensure employee safety out of the workplace.

About the Course


The Lone Working OUT of the Workplace training course is designed to help you prepare for and manage situations in which you are working away from colleagues, including travel to other sites.

This course is broken down into four sections that examine what personal safety means and who is responsible for ensuring an employee is safe, how to plan and prepare for lone working, and how to be aware of other people and signs that they might behave violently. It concludes by explaining the need for buddy systems, and a risk assessment checklist for personal safety.

Offering practice-based information and advice, this course acts as a precursor to or refresher of practical training on this topic.

Available in 31 languages, the course takes around 35 minutes to complete.


    All courses translated into over 30 languages.