Lone Working IN the Workplace Training


With roughly 6 million people in the UK being considered “lone-workers”, there are many considerations employers of lone workers have to make in order to comply with the Health and Safety at Work Act 1974. 

This online training course teaches the user how to stay in control of difficult situations where you might experience aggression whilst lone working, as well as informing the user about personal safety and how practical planning is important.

Learning Outcomes

In this course you will learn:

  • Important areas of personal safety and the ways in which you might be at risk.
  • How to plan for potential risks and to respond in difficult situations.
  • The details of the Health and Safety at Work Act 1974 and your responsibilities for compliance.

Course Contents

This course consists of four sections:

Section 1: what is personal safety?

This course begins with a breakdown of what we mean by personal safety at work, who is most at risk, and why risks might be higher when working alone. It also examines who is responsible for health and safety in the workplace, and how to prepare for sharing the workspace for a visit or some other reason.

Section 2: practical planning

Section 2 considers scenarios in which you might have to travel alone for work. It discusses how to plan a journey and what to check and prepare in advance, such as the amount of charge left on your phone, whether you have cash etc. It also looks at different transport methods and how to use them safely.

Section 3: staying in control in difficult situations

Section 3 focuses on awareness of your surroundings and how to identify signs of aggression in other people. It provides information on what to do in a dangerous situation, including how to escape, and how to report an incident after the fact.

Section 4: working alone

Section 4 introduces a tool for creating risk assessments specific to lone working. It includes summaries of previous sections to help you evaluate risks and complete the necessary information.

About the Course


The Lone Working IN the Workplace training course is designed to help you prepare for and manage situations in which you are working away from colleagues, including travel to other sites.

This course is broken down into four sections that examine what personal safety means and who is responsible for ensuring an employee is safe, how to plan and prepare for lone working, and how to be aware of other people and signs that they might behave violently. It concludes by providing the tools for creating a risk assessment based on lone workers.

Offering practice-based information and advice, this course acts as a precursor to or refresher of practical training on this topic.

Available in 31 languages, the course takes around 30 minutes to complete.


    All courses translated into over 30 languages.