First Aid at Work Refresher Training


This online training course should be used in between practical training as a refresher, and it should not be used in replacement for face-to-face practical training. It is designed to be used by all levels of first aiders. 

The course aims to refresh the users knowledge on what is included in a primary & secondary survey and also refreshes their knowledge on first aid treatment & procedures.

Learning Outcomes

In this course you will learn:

  • How to perform primary and secondary surveys.
  • Types of first aid treatment and the associated procedures.

Course Contents

This course consists of four sections:

Section 1: the primary survey

The primary survey is used to calmly assess a situation of an illness or accident in order to respond to immediate life-threatening conditions. This section includes the implementation of the acronym DR’s ABCD, what information to collect for the emergency services, how to perform CPR and rescue breaths, and how to control infection.

Section 2: the secondary survey

The purpose of the secondary survey is to find out what is wrong with the person you are treating, through communicating to ascertain symptoms, and looking for injuries. This section demonstrates how to do this and how to respond to what you find.

Section 3: first aid treatment

Section 3 will remind you of the first aid procedures you might be expected to perform in the workplace. This should build on your practical training.

Section 4: first aid procedures for FULL first aiders

Full first aiders are trained in more complicated conditions than general first aiders. This section includes details on how to treat conditions such as eye injuries, heart attacks, strokes, anaphylaxis, asthma attacks, poisoning, epilepsy seizures etc.

About the Course


The First Aid at Work Refresher Training course is designed to supplement your practical first aid training, rather than replace it. Here you will cover first aid procedures from the primary survey to treatment, including acronyms such as DR’s ABCD that will help you remember which actions to take in an emergency. DR’S ABCD stands for:

  • (D) Dangercheck whether it is safe to approach the casualty.
  • (R) Responseis the casualty alert and talking?
  • (S)Shout for help.
  • (A) Airwaysopen their airway if unresponsive.
  • (B) Breathinglook to see if they are breathing normally.
  • (C) CPR/circulationif not breathing, commence CPR, if breathing check for bleeding and put in the recovery position.
  • (D) If CPR is needed, a defibrillator should be used alongside it, if possible.

After refreshing your skills on assessing and identifying what is wrong with a casualty, you will be reminded of how to deal with emergencies that might be seen in the workplace, such as unconsciousness, cuts and burns, allergic reactions, heart attacks and more.

Available in 31 languages, the course takes around 80 minutes to complete.


All courses translated into over 30 languages.