Equality & Diversity in Care Training


This online training course works alongside Standard 4 of the Care Certificate. It promotes equality and respect for diversity by offering the user advice on understanding individual’s needs with confidence.

The course aims to help the user identify prohibited behaviour and understand why it is unacceptable and illegal, how people can be at a disadvantage of not receiving equally level care due to their background and culture, and how to show commitment to The Equality Act 2010.

Learning Outcomes

In this course you will learn:

  • The ways in which people can be disadvantaged or unfairly treated because of their social or cultural background, or individual needs.
  • Which behaviours are acceptable and unacceptable, and which are prohibited by law.
  • How to commit to the Equality Act 2010.

Course Contents

This course consists of two sections:

Section 1: equality, diversity, inclusion and discrimination

Section 1 defines the terms ‘equality’, ‘diversity’, ‘inclusion’ and ‘discrimination’ and outlines the concepts of labelling, stereotyping and bullying and harassment, to demonstrate the ways in which care can be compromised by attitudes to perceived difference.

Section 2: equality and diversity in care

In section 2, this course demonstrates the ways in which you can contribute to reducing discrimination and promote equality and inclusion. It offers practical guidance on person-centred care and reflective practice, to train carers to treat their patients fairly, without making assumptions about their wants or needs. This section also details legislation and codes of conduct relating to equality and diversity in practice.

About the Course


Working as a carer means that you are responsible for ensuring your patients’ needs are met, no matter their background, culture, or abilities and disabilities. This course reveals the inequalities faced by certain groups, and how that can inhibit their health and wellbeing in a care setting. It demonstrates how you can promote equality and diversity, and outlines the relevant legislation and codes of conduct for this sector.

Standard 4 of the care certificate requires carers to: 

  • Understand the importance of equality and inclusion.
  • Work in an inclusive way.
  • Access information, advice and support about diversity, equality and inclusion.

This course works alongside the 14 other awareness courses that make up the care certificate standards. 

Offering practice-based information and advice, this course acts as a precursor to the practical training required to obtain the care certificate. 

Available in 31 languages, the course takes around 30 minutes to complete.


All courses translated into over 30 languages.