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05/12/2023

A case study on how Papaya brings benefits to every employee

Here we talk to Claire Gregory HR & Payroll Advisor at Polyco Healthline.
Polyco have used our compliance and learning software for the last four years. They are a leading provider of personal protective equipment (PPE) and one of the largest suppliers of reusable and disposable gloves in the UK. They have a broad spectrum of national and international clients including leading healthcare distributors.

Their talented team of 200 staff work across six warehouses and a state-of-the-art laboratory testing facility. As you can imagine their manufacturing processes and products are heavily audited, rigorous checks are part of their every-day

Claire explains more about her experiences of working with us.

“We first connected with Papaya when we started to look for a more advanced learning management software. Our then training database and systems involved way too many spreadsheets and was taking up a lot of time. We put the feelers out and Papaya came recommended.

Their support and knowledge was far better than any other business we approached and they covered off what we were looking for from both a compliance and learning perspective. It didn’t feel like it was about upselling more about offering a solution that suited our needs.

Over the last four years their software has brought a lot of benefits for employees at every level of our business.

Peace of mind and easier audits

Our team of scientists test all our products in our own on-site laboratory to make sure they comply with industry standards. Papaya has made such a difference to their jobs, they describe the software as amazing. Previously they had to navigate various spreadsheets to record their compliance data and get ready for audits. Today all documents are controlled and managed in one place. To have a system that can evidence and show who is compliant and who isn’t gives complete peace of mind. It’s made the audit process so much easier and auditors love it too.

Easy to use and aids transparency

In our industry there is a huge amount of information our manufacturing staff need to be aware of and trained in. With Papaya it’s easy for our staff to complete the training and know when they need to retrain. One of the things we’ve always loved about their software is it’s so straight forward to use. It also gives team leaders and managers complete ‘at a glance’ oversight of everyone’s requirements.

Health and safety is obviously very important to us. We have developed Papaya to notify our staff on how we are responding to any concerns. Giving complete transparency aiding the communication process and making sure things don’t get ignored.

I highly recommend Nick and the team at Papaya. The software is great and so is the service. Their focus is always about how Papaya can help make things better for everyone in the business. There’s a real 360 consideration.”